AI-native · White-label

AI hospital management software for Indian hospitals

Arko Care is AI hospital management software for Indian hospitals and multi-doctor clinics: an AI-native hospital management system, white-label under your own name, that runs the whole outpatient department today — walk-in registration, token queue, consultation, prescription on your own letterhead, billing and Day Close. This page says plainly what AI-native means in Arko Care right now, what is live, what is still in build, and how a hospital starts.

In live hospital use since June 2026.

The architecture

What AI-native means in Arko Care

Most hospital software was written for the front desk and the accounts room, and an AI feature was bolted on later — a chatbot in the corner, a suggestion panel beside a form that already existed. Arko Care is built the other way round. The consultation screen, the one place a doctor spends his day inside the software, is designed around an assistant from the start, and it is being built so that every doctor gets an agent of his own rather than one shared across the hospital.

Three rules shape that design. The doctor writes the way he always has, in his own shorthand. The assistant is designed to act only when he presses a button, and to write up what he has already decided. And nothing it produces is meant to reach the record until he has read it. The AI is meant to write up the doctor’s work, not to do it.

So AI-native hospital management software, as Arko Care uses the phrase, is a claim about what the system is and where it is going. It is not a claim that the AI diagnoses your patients today, chooses their medicines or drafts their prescriptions unasked. It does none of those things. The assistant itself is still in build, and the section below marks it as such — what comes first is what a real hospital runs on today.

Running a real hospital, today

What is live today

The outpatient department, end to end, under your hospital's own name. Every line here is in production use.

Your own web address

Your hospital runs at its own address — yourhospital.arko.care — with your name and your logo on the system, on every prescription and on every bill. Your patients and your staff never see our name. We set the address, the logo and the letterhead up before you go live; there is nothing for you to configure.

The front desk, end to end

A walk-in patient is registered once and gets a permanent UHID. She joins the token queue your desk works through, and the fee is taken at the desk in cash, by card or by UPI, with a receipt number against every payment.

Consultation notes and the prescription

The doctor writes the consultation in the system and the prescription prints on your hospital's own letterhead. One tap opens WhatsApp with the prescription ready to send to the patient — the doctor still presses send, so nothing leaves without him.

Medicines, already loaded

Around two hundred thousand medicines are loaded before your first patient. Each doctor's own most-prescribed medicines appear as one-tap chips, and the first time a doctor writes a medicine the list does not hold, it is saved under “Added by your hospital” for every doctor in your building.

Billing at the desk

Every bill is tied to a visit and a doctor. Every payment carries a receipt number, the mode, the time and a name. A refund goes through three recorded steps. Invoices and receipts print on A4, on your letterhead, straight from the browser.

Day Close

Before anyone goes home, Day Close shows the money actually collected: cash counted apart from UPI and card, refunds already taken off, and the patients you waived or discounted listed under what is still owed.

Follow-ups priced automatically

Each doctor has a follow-up rate and a follow-up window. A returning patient inside that window pays the follow-up rate without anyone at the desk remembering the rule.

Run it yourself

Staff accounts, each doctor's fees and each doctor's consulting days are yours to set. There is no server in your building: Arko Care runs in the browser on the computers your front desk already uses.

That is the whole outpatient workflow — registration, queue, consultation, prescription and billing — and it runs every working day in a live hospital. The full list of hospital management software features shows each module, and marks the ones that are still on the way.

Coming next

What we are building next

The AI-native part of the system, marked honestly. Each item below is marked as such, and none of it is live today.

Your doctor writes short. It writes it up.

In build now It rolls out with our next hospitals.

We are building this now: he writes the way he always has, and one button turns it into the case sheet.

He writes. It types it up. His shorthand becomes the case sheet he was trained to write — history, examination, investigations, advice.
It never writes on its own. Nothing happens until he presses a button. No panel filling itself while he thinks.
And he can just ask. A question about this patient, in plain words, with her history already attached, so nothing has to be re-typed.

Each doctor gets a clone.

In build now It rolls out with our next hospitals.

One agent for every doctor, not one shared — and yours works the way you work.

It learns how you use it. The words you use, the medicines you prescribe, and how you follow a patient up.
It writes notes the way you write. In your own words, ready for you to edit. Not a fixed template.
It improves the more you use it. The longer you work with it, the less you have to type. Your senior physician and your young surgeon do not work the same way, and after a few weeks their agents will not either.

Medicines from four characters.

In build now It rolls out with our next hospitals.

The catalogue is already loaded. What we are building is the search that reaches all of it from the first few letters.

Type four characters, pick the name. Instead of typing a medicine out in full, the doctor picks it from the list the moment it appears.
Spelled the same way, every time. A medicine picked from the list prints the same way on every prescription in your hospital.

Nobody gets left stuck.

In build now It rolls out with our next hospitals.

An assistant that shows your staff what to do — and a way to report anything that is not working.

Nobody has to work it out alone. Your staff ask in plain words — how do I add a doctor, where do I change a fee — and are told the steps, on the screen they are already on.
It takes them to the right place. Ask where something is and it opens it — and it only ever shows what their role is allowed to do.
If something breaks, tell us. One line from wherever they are, and it reaches our team directly.

Arko Care AI-native · White-label

sunrise.arko.care

Sunrise Hospital Consultation

A. Kumar · 36 / M · T-14 · BP 128/84 · Allergy: Penicillin

What he typed

fever 3d, throat pain, no cough. o/e throat congested, no exudate.

What he presses

HOPI O/E Investigations Provisional Dx Advice

What landed in his note

History of fever for three days with sore throat, no cough. On examination the throat is congested with no exudate.

Ask anything about this patient — her history goes with the question.

His own most-prescribed

Paracetamol 500 Azithromycin 500 Pantoprazole 40 Cetirizine 10

In build now It rolls out with our next hospitals.

Illustrative screen, fictional hospital. Nothing happens until he presses a button — it never writes on its own.

Whatever the assistant writes up, the doctor reads and signs. Clinical decisions stay with qualified medical professionals; the software assists them and does not replace their judgment.

Data

Where your patients’ data lives

Arko Care runs on Google Cloud in the Mumbai region, so your hospital’s data stays in India, and there is no server in your building to rack, patch or back up. Backups are ours to run. Data is encrypted at rest and in transit.

Each hospital’s patient, OPD and billing records are isolated at the database level, so no other hospital can see them. Access is enforced on the server by role: your desk staff see what the desk needs and your doctors what the consultation needs, and the rule holds even if someone edits the address bar. Every change to a patient record — a creation, an update, a deletion — is logged with the person who made it and when. Record views are not audited today, and we say so rather than imply otherwise.

Arko Care is DPDP-aligned and ABDM-ready, with health records structured to FHIR R4. ABHA ID creation, Health Locker and Consent Manager integrations are not available today, and we make no certification claim. The security page states the scope of each of these in the same plain terms.

Onboarding

How to start

It starts with a demo on your screen, of the system as it runs in a real hospital rather than a slide deck. Pricing is discussed in that conversation rather than published on a page.

Then we set your hospital up. Your web address, your logo and your letterhead are configured before you go live. Your doctors, their fees and their consulting days go in with you. Your staff get their own accounts and the people at the desk are trained on the screens they will use.

You start fresh rather than migrating years of paper — patients are registered on their first visit, so there is no bulk import to wait for — which is what makes onboarding in weeks, not months, an honest promise rather than an optimistic one. From there the assistant, when it lands, arrives inside a system your hospital already runs on — under your own name. The demo is where it starts.

See it running in a real hospital

Twenty minutes, on your screen: a walk-in registered, a prescription on your own letterhead, and the day’s billing closed.

Book a Demo

Frequently asked questions

What the AI in Arko Care is, what it is not, and what the system runs today.

What is AI hospital management software?

Hospital management software runs the hospital's daily work — registration, the queue, the consultation, the prescription and the bill. AI hospital management software adds an assistant to that work. In Arko Care the assistant is being built into the consultation itself: the doctor writes short, presses a button, and the note is written up for him to read and sign. It is designed around the doctor rather than added on beside him.

Is the AI in Arko Care live today?

Not yet. The AI assistance in the consultation is being built now and rolls out with our next hospitals. What runs today, in a real hospital, is the outpatient department: walk-in registration with a permanent UHID, the token queue, consultation notes, prescriptions on the hospital's own letterhead with one tap to send on WhatsApp, billing at the desk, and Day Close. Arko Care is AI-native because the system is being designed around that assistant — not because it diagnoses anyone today.

Does the AI make diagnoses or write prescriptions?

No. Arko Care's assistant is being built to write up what the doctor has already decided, in the doctor's own words, and only when he presses a button. It does not diagnose, it does not choose medicines, and it never writes anything on its own. Every clinical decision stays with a qualified doctor.

What is the difference between AI-native and an AI-powered hospital management system?

An AI-powered system usually means an existing product with a chatbot or a suggestion panel added beside it. AI-native means the screen the doctor works in is designed around the assistant from the start: one agent per doctor, designed to learn the words he uses and the medicines he prescribes, inside the consultation rather than in a separate window. That is the architecture Arko Care is built on. The assistant itself is still in build.

What does Arko Care actually run today?

The whole outpatient department, under your hospital's own name: walk-in registration with a permanent UHID, a token queue, consultation notes, prescriptions on your letterhead with one tap to send on WhatsApp, each doctor's most-prescribed medicines as one-tap chips, billing with a receipt number against every payment, refunds in three recorded steps, and Day Close showing the money actually collected by payment mode. Inpatient, laboratory and pharmacy modules are not live today.

What does white-label mean in Arko Care?

Your hospital gets its own web address — yourhospital.arko.care — and your name and logo appear on the system, on every prescription and on every bill. Your patients and your staff never see our name. We configure the address, the logo and the letterhead before you go live, so there is nothing for you to set up.

Where is my hospital's data stored?

On Google Cloud in the Mumbai region, so your data stays in India. Patient, OPD and billing records are isolated per hospital at the database level, access is enforced on the server by role, and every change to a patient record is logged with who made it and when. Record views are not audited today. Arko Care is DPDP-aligned and ABDM-ready with records structured to FHIR R4; we make no certification claim.

How long does it take to go live?

Weeks, not months. You start fresh rather than migrating years of paper: we configure your doctors, their fees and consulting days, your logo and your web address, then set up staff accounts and train the people at the desk. Patients are registered on their first visit, so there is no bulk import to wait for.